Operations Intern for AVD (Altersvorsorgedepot) (f/m/d)

The role

You will support day-to-day AVD operations and help build operational playbooks. You will also assist with error handling, reconciliation, and supporting client teams.

What you will do

• Support day-to-day AVD operations including contract registration, contribution management, annual bonus application, and payment reconciliation
• Help build playbooks by documenting workflows, building step-by-step guides, and error catalogues
• Support error handling and reconciliation by working through recurring error cases from the ZfA
• Support client teams by preparing answers regarding subsidies, transfers and payouts
• Identify processes that are slow, error-prone, or worth automating

Required qualifications

• Fluent in German (C1 or above)
• Comfortable working in English
• Student in Business, Economics, Finance, Law, or a related field or on a gap year between degrees
• Structured and precise
• Curious about rules
• Comfortable with ambiguity
• Confident with spreadsheets
• Based in Berlin

Nice to have

• Prior exposure to financial services, operations or a regulated environment

Benefits

• Company-wide events such as UpFest, dinners, offsites and Holiday party

About the company

Upvest empowers businesses to offer a range of investment products and retirement planning. The company is backed by investors including BlackRock, Tencent, Sapphire Ventures, and Bessemer Venture Partners.