Deployment Strategist

The role

You will own customer deployments for a portfolio of defense and space companies. You will manage post-sale relationships, run capture processes for AI companies, and coordinate product onboarding.

What you will do

• Serve as the deployment lead for a portfolio of defense and space companies
• Own post-sale relationships including onboarding, training, adoption, expansion and renewals
• Run the capture process for AI companies for the Services business
• Coordinate complex product onboarding paths
• Lead commercial upsell and cross-sell expansions within accounts
• Own customer health using metrics to increase retention and reduce churn
• Collaborate with Sales, Product and Engineering to influence the product roadmap

Required qualifications

• 1-3 years of consulting or strategy experience with big, old industries
• Defense contract experience
• Ability to navigate C suites and pitch ROI
• High agency and ability to context switch extremely fast
• Entrepreneurial experience and mindset
• High EQ
• Willingness to travel 1-2 times per month for client engagements
• In office forward 5 days per week

Nice to have

• McKinsey, Bain, BCG preferred

About the company

Usul is a Silicon Valley AI lab helping America and its allies buy technology. The founders include Stanford dropouts, MIT AI scientists, and Tier-1 Special Forces Operators.