Solutions Architect, Enterprise IT

The role

You will act as a technical expert for large enterprise deals. You will design how the edge AI platform fits into customer environments and bridge the gap between customers and Product and Engineering teams.

What you will do

• Lead technical discovery with enterprise IT, security, and infrastructure teams.
• Design tailored solutions for network access, bandwidth, device management, and security.
• Partner with Sales and Customer Success teams to resolve technical blockers.
• Own compliance with customer security requirements and lead security reviews.
• Create customer-facing solution documents and architecture diagrams.
• Work with the Deployment team to ensure successful implementation.
• Serve as the senior escalation point for complex enterprise IT, network, and security challenges.
• Act as the voice of enterprise customers to Product and Engineering.
• Build reusable reference architectures and solution patterns.

Required qualifications

• 6–8 years of experience in solutions architecture, sales engineering, or enterprise IT/network engineering roles.
• Deep expertise in corporate IT networking and systems (TCP/IP, routing, firewalls, VPNs, Linux internals, edge/IoT architectures).
• Experience leading technical discussions with senior technical stakeholders across enterprise IT, security, and infrastructure teams.
• Proven ability to gather requirements from enterprise customers and translate them into clear technical requirements for Engineering.
• Strong track record of creating customer-facing technical documentation, solution designs, and architecture diagrams.
• Familiarity with enterprise security requirements and processes, such as security reviews, IT questionnaires, and compliance frameworks like SOC 2 or ISO 27001.

Nice to have

• Hands-on experience with 802.1X, certificate management/PKI, or enterprise device management.
• Background working with large multi-site environments such as warehouses, distribution centers, or retail.
• Relevant certifications such as CCNP, CISSP, or equivalent.

About the company

Voxel transforms workplace safety and operational efficiency through AI-driven computer vision technology. Their platform helps Fortune 500 safety and operations leaders uncover root causes and drive proactive risk reduction.