Voize
Care Expert – QM- & EHR-Beratung ambulante Pflege (Vivendi & MediFox DAN) (m/w/d)
Berlin, Remote. Posted 10 days ago
The role
You will advise customers on configuring Vivendi or MediFox DAN software to ensure seamless integration with voize. You will perform documentation checks, provide system solutions, and support customer implementations.
What you will do
- Perform documentation checks with QM and application support before training and go-live
- Advise on concrete system solutions where configurations do not fit
- Translate nursing and contractual requirements into system configurations
- Identify if issues stem from the facility, customer processes, or the product
- Accompany customer introductions remotely and on-site as needed
- Develop playbooks, checklists, help center articles, and internal enablements
Required qualifications
- Several years of intensive work with Vivendi or MediFox DAN ambulant
- Detailed knowledge of functions and configuration possibilities
- Nursing professional background or sound experience with nursing documentation in outpatient care
- Knowledge of Strukturmodell and SIS ambulant, performance recording, and treatment nursing
- Knowledge of requirements from MD audits
- Understanding of outpatient service operations including tour planning and billing
- Ability to explain complex topics simply
- Fluent German
- Confident English for internal collaboration
Nice to have
- Knowledge of both Vivendi and MediFox DAN
Benefits
- Stock Options
- 30 vacation days plus birthday off
- Deutschlandticket
- Urban Sports Club
- Regular company offsites
- Access to learning platforms like Blinkist and Audible
- Flexible working hours
- Hybrid setup
About the company
voize is a fast-growing startup that uses AI companions to automate digital processes in nursing. They aim to give nursing staff more time for people by reducing administrative work.