Solutions Engineer (m/f/d)

The role

You will own the full technical journey of customers from presales to ongoing operations. You will act as the primary technical point of contact to validate infrastructure, configure setups, and scale deployments.

What you will do

• Support pre-sales calls to assess infrastructure, spot blockers, and guide evaluations
• Troubleshoot issues across systems, networks, browsers, and interfaces
• Support technical scaling
• Document setups and technical handoffs
• Flag recurring issues and contribute to internal tools, docs, or processes

Required qualifications

• Several years of experience as a Linux or Windows Administrator
• Expert Windows/Linux system administration and network configuration skills (firewalls, proxies, routing, MDMs, APIs)
• Solid experience with virtualisation, Docker, web servers (Nginx, IIS), and load balancing
• Excellent troubleshooting skills across APIs, browsers, infrastructure, and devices
• Clear communicator with empathy for both technical and non-technical users
• Proactive, self-directed, and skilled in documentation and technical handoffs
• Confident in German (C2)
• Fluent in English (C1)

Nice to have

• Experience with start-ups

Benefits

• Stock options
• 30 vacation days plus your birthday off
• Germany Transport Ticket
• Urban Sports Club
• Regular company off-sites
• Access to learning platforms such as Blinkist and Audible
• Flexible working hours
• Hybrid set-up
• Language courses

About the company

voize builds AI companions that take over digital workflows to give frontline workers more time. The company is backed by Balderton Capital, HV Capital, and Y Combinator.