IT Technician

The role

You will handle Level 1 and Level 2 IT tasks including computer preparation and troubleshooting software and hardware issues. You will maintain core IT systems, track inventory, and ensure meeting rooms and VC systems function properly.

What you will do

• Handle Level 1 and Level 2 IT tasks
• Prepare computers for new joiners
• Troubleshoot software and hardware issues
• Deliver employee support, deployments, and infrastructure
• Maintain core IT systems and operations including operating systems, security tools, and applications
• Track and maintain hardware and software inventory
• Ensure meeting rooms and VC systems are functioning properly
• Update and document current IT procedures
• Contribute to IT projects and improvements

Required qualifications

• Proven experience in a similar role or in a fast-growing environment
• Modern approach to IT management (Cloud, SaaS, Google Workspace, etc.)
• Excellent customer service
• Strong communication skills in English and French
• Ability to identify recurring issues and evaluate opportunities to automate them

Nice to have

• Experience with AI tools or technologies

Benefits

• Competitive salary based on experience
• Swile Lunch voucher
• Gymlib (100% covered by Voodoo)
• Premium healthcare coverage with SideCare, 100% covered for you and your family
• Wellness activities in our Paris office

About the company

Founded in 2013, Voodoo is a tech company that creates mobile games and apps. It is the #3 mobile publisher worldwide in terms of downloads after Google and Meta.