Forward Deployed Engineer

The role

You will work as a Forward Deployed Engineer on the founding team to bridge AI agent technology with freight industry systems. You will design, build, and deploy custom integrations by working directly with enterprise customers.

What you will do

• Run discovery sessions with freight brokers, carriers, and 3PL IT teams
• Design end-to-end solutions including data flows and integration architectures
• Build and ship APIs, webhooks, and ETL pipelines using Python and TypeScript
• Iterate fast by releasing small updates and validating in production
• Own testing and rollout including UAT and driving go-live success
• Coach customers by documenting workflows and training users
• Project-manage engagements and coordinate cross-functional stakeholders
• Act as technical first responder during the first 90 days in production

Required qualifications

• Full-stack builder mindset
• Integration expertise in REST/GraphQL, webhooks, message queues, and authentication schemes
• LLM/agent experience with prompt engineering, vector search, and evaluation metrics
• Customer empathy and communication skills
• Rapid prototyping habit
• Structured problem-solving
• Ownership mentality
• Ability to thrive in ambiguity
• Travel flexibility up to 25% on-site

Nice to have

• Experience in logistics, supply chain, or transportation technology
• Familiarity with telephony APIs (Twilio, etc.)
• Data science background for model fine-tuning and optimization
• Previous experience in customer-facing technical roles

Benefits

• Competitive compensation with significant equity upside potential
• Medical coverage
• Dental coverage
• Vision coverage

About the company

Vooma is building an AI orchestration platform for the trucking industry. The company is backed by Index Ventures, Craft Ventures, and Y-Combinator.