Deployment Strategist

The role

The Deployment Strategist owns customer relationships from pre-sale through long-term adoption. You will partner with customers to co-create AI roadmaps and spend 20% of your time refining the deployment operating system.

What you will do

• Own the full customer relationship and implementation lifecycle
• Partner with customers to co-create AI roadmaps and transformation plans
• Build executive-level relationships and serve as a strategic thought partner
• Work alongside customers and the engineering team
• Design, track, and optimize success metrics
• Drive cross-functional coordination across GTM, Engineering, and Product
• Spend roughly 20% of your time building and refining the deployment operating system

Required qualifications

• 3+ years of relevant experience in consulting, product management, account management, customer success, or a similar high-output role
• Whatever it takes mentality and low ego
• Strong communication and relationship-building skills across executive and operational stakeholders
• Deep customer orientation and genuine drive to get into the details to deliver impact
• Excitement about operating at the forefront of AI and a hunger to constantly adapt to new workflows

Nice to have

• Experience in logistics, supply chain, or enterprise SaaS
• Exposure to AI/ML products or solutions
• Startup experience

Benefits

• Competitive compensation
• Significant equity upside
• Medical, dental, and vision coverage

About the company

Vooma is building the AI orchestration platform for the logistics industry to automate repetitive work. The company is backed by Index Ventures, Craft Ventures, Y Combinator, and executives from the logistics industry.