Agent Operations

The role

You will own customer workflows end-to-end by designing, testing, and launching AI agents. You will work with Engineering, Customer, and Operations teams to turn customer solutions into reusable platform capabilities.

What you will do

• Lead implementations including workflow discovery, design, testing, launch, and stabilization.
• Build and troubleshoot using AI coding tools, APIs, integrations, and agent configuration.
• Partner with Engineering on complex technical work.
• Use data and operational feedback to diagnose issues and prioritize improvements.
• Apply existing components and turn recurring customer needs into shared workflows.
• Clarify ownership, resolve blockers, and communicate with customers and internal teams.

Required qualifications

• High agency.
• Analytical and systems thinking.
• Technical building capability including building and improving tools or workflows with AI-assisted coding.
• Attention to detail.
• Strong communication.

Nice to have

• Background in consulting, strategy and operations, solutions engineering, technical implementation, analytics, product, or related work.

Benefits

• Competitive salary
• Equity
• Medical
• Dental
• Vision
• 401(k)
• Flexible PTO
• Daily catered lunch and dinner reimbursement

About the company

Valerie Health is the AI front office for independent provider groups. They use AI to modernize patient/provider communication and drive operational efficiencies.