Senior Product Manager, Product Infrastructure

The role

You will define and own the roadmap for core infrastructure domains like notification, documents, and user management platforms. You will drive initiatives from ideation to launch and partner with engineering to ensure resilient, scalable, and secure systems.

What you will do

• Define and own the roadmap for one or more core infrastructure domains
• Engage with internal stakeholders and customers to drive discovery and specification
• Drive initiatives end-to-end from ideation to iteration
• Work directly with customers and stakeholders sometimes on-site at their operations
• Ensure infrastructure is resilient, scalable, observable, and secure
• Lead discovery for complex customer processes through interviews and process mapping
• Map processes and systems in high ambiguity
• Write clear, structured product specs and user stories
• Partner with engineering leadership and architects on design and technical debt tradeoffs
• Evangelize infrastructure best practices across the organization

Required qualifications

• 5+ years of product management (or equivalent) experience
• Strong technical fluency working with engineers around systems, APIs, data models, etc.
• Excellent customer discovery skills
• Track record of shipping infrastructure or platform features
• Highly structured thinker
• Comfortable operating with high autonomy, ambiguity, and responsibility
• Strong collaboration skills
• Bachelor’s degree in Computer Science, Engineering, Information Systems, Data Science, Business Administration, Finance, Economics, or a closely related field

Nice to have

• exposure to b2b saas products, product infrastructure, and platforms

Benefits

• competitive salary
• meaningful stake in the company via equity
• 401(k) plan
• comprehensive medical, dental, & vision benefits
• daily lunch, and dinner provided through Forkable for in-office team members
• pre-tax deductions for public transit, rideshares, and parking
• company wide orientation
• learning & development opportunities
• regular review cycles that feature 360-degree feedback
• quarterly budgets for team and company outings
• flexible paid time off with no annual limit
• sick days

About the company

Valon is the leading AI platform for mortgage servicing, building the AI-native operating system for regulated finance. ValonOS is on track to power 1 in 6 U.S. mortgages across major mortgage servicers.