Narrative and Brand Lead (Staff/Director)

The role

You will own Valon's external brand, focusing on talent brand to attract engineers, operators, and designers. You will act as a high-impact individual contributor running a small newsroom to find and tell the company's stories.

What you will do

• Shape the story by explaining what Valon is building and why it matters
• Write founder essays, company updates, and team stories
• Create candidate-facing material and technical stories for a wider audience
• Build relationships with writers, podcasters, and newsletter authors to earn coverage
• Provide recruiting with tools like Why Valon decks and candidate FAQs
• Use judgment to decide which stories are worth sharing
• Build a repeatable system for finding and telling stories

Required qualifications

• 6 to 10 years of experience
• Experience as a primary or founding brand or editorial voice
• Strong writer with good taste and sharp judgment
• Ability to write in someone else's voice
• Ability to work across mediums and make complicated things clear
• Ability to write the playbook rather than just executing one
• Ability to measure results like offer accept rates and pipeline

Nice to have

• Background in brand or content at a consumer company that got identity right
• Background in journalism or entertainment
• Background in founder communications
• Background in a writing-heavy operator role

About the company

Valon is the leading AI platform for mortgage servicing, building the AI-native operating system for regulated finance. The company recently raised a $150 million Series D at a $2.3 billion valuation.