Deployment Strategy Lead (People Manager)

The role

Deployment Strategy Leads own the people and quality bar behind ValonOS deployments. You will manage and coach a team of 3-10 people while staying close to the work to ensure successful client adoption.

What you will do

• Own a deployment domain end-to-end
• Manage and coach 3-10 Deployment Strategists
• Stay accountable for the full customer journey from contract to adoption
• Review configurations and client conversations to catch quality problems early
• Raise the bar on the team's craft
• Translate information to senior client leaders, product teams, and reports
• Build and extend DeploymentOS internal knowledge layer

Required qualifications

• Track record of managing teams of 3+ direct reports in operating roles, strategy consulting, banking, investing, or other high-stakes, ambiguous environments
• Deep comfort owning a specific domain
• Strong analytical and quantitative horsepower
• Practical comfort with technical tools including SQL, Python, or AI tools
• Demonstrated AI fluency
• Clear, calibrated communication with technical and non-technical stakeholders
• Ownership maturity for both outcomes and people

Nice to have

• prior experience as a Deployment Strategist or in a similar end-to-end deployment/implementation ownership role
• background in financial services, healthcare, government, infrastructure, or another regulated, operationally intense industry

Benefits

• competitive salary
• equity
• 401(k) plan
• comprehensive medical, dental, & vision benefits
• daily lunch and dinner provided through Forkable for in-office team members
• pre-tax commuter benefits
• company wide orientation and learning & development opportunities
• quarterly budgets for team and company outings
• flexible paid time off with no annual limit
• sick days
• 11 company holidays
• 12 weeks of fully paid leave for both birthing and non-birthing parents

About the company

Valon is the leading AI platform for mortgage servicing, building the AI-native operating system for regulated finance. ValonOS is on track to power 1 in 6 U.S. mortgages across major mortgage servicers.