People Operations Lead

The role

This senior, systems-minded leader will run and improve processes supporting employees from signed offer through offboarding. You will personally own critical People Ops workflows and coach teammates while using automation and AI to scale the function.

What you will do

• Own onboarding from signed offer through new-hire experience
• Manage offboarding, transfers, leaves of absence, and employment changes
• Ensure employee data, documentation, and cross-functional handoffs are accurate
• Own Rippling as a source of truth for employee data and workflows
• Maintain HRIS data integrity, permissions, and operational reporting
• Own end-to-end multi-state payroll and payroll tax compliance
• Own day-to-day benefits administration, employee support, and vendor coordination
• Coordinate immigration and work authorization processes
• Set the vision and priorities for People Ops and execute a roadmap
• Coach and develop People Ops teammates

Required qualifications

• 7+ years of experience in People Operations, HR Operations, or a related function
• Meaningful experience owning broad People Ops responsibilities in a scaling organization
• Deep, hands-on experience administering and optimizing Rippling
• Strong experience with benefits administration, renewals, enrollment, vendors, and employee support
• Experience coordinating immigration and work authorization processes with outside counsel or an immigration provider
• Hands-on experience owning end-to-end multi-state payroll, including payroll taxes, registrations, and account management
• Experience with HRIS data integrity, compliance, documentation, and employee lifecycle operations
• Demonstrated examples of building and implementing automation in People workflows
• Experience coaching or developing People Ops teammates
• Strong cross-functional judgment and communication skills
• High discretion, attention to detail, and comfort handling sensitive employee information
• A hands-on operating style

Nice to have

• Experience supporting compensation or performance-cycle operations
• Compensation benchmarking, job architecture, or compensation administration experience
• Experience setting up and supporting international employees through an employer of record (EOR)
• Multi-state compliance experience
• Experience building integrations, reporting workflows, or employee self-service tools
• Experience using APIs or more technical automation tools

Benefits

• Competitive salary with a meaningful stake in the company via equity
• 401(k) plan
• Comprehensive medical, dental, & vision benefits
• Daily lunch and dinner provided through Forkable for in-office team members
• Pre-tax deductions for public transit, rideshares, and parking
• Company wide orientation and learning & development opportunities
• Quarterly budgets for team and company outings
• Flexible paid time off with no annual limit
• Sick days
• 11 company holidays
• 12 weeks of fully paid leave for both birthing and non-birthing parents

About the company

Valon is the leading AI platform for mortgage servicing, building the AI-native operating system for regulated finance. ValonOS is on track to power 1 in 6 U.S. mortgages across major mortgage servicers.