Integrated Health Coach - Nassau County, NY

The role

Integrated Health Coaches locate and engage members to provide physical and behavioral health coaching. They build trusting relationships and connect members to resources to support recovery goals.

What you will do

• Conduct initial outreach to eligible members through phone, virtual, and in-person interactions
• Locate and engage members in their communities, establishing strong, collaborative relationships with members and their care teams
• Meet daily enrollment and engagement targets to support program growth and member impact
• Partner with members to develop, track, and achieve personal recovery goals
• Serve as a consistent, positive presence throughout each member's recovery journey
• Encourage healthy behaviors and coping strategies that promote physical and behavioral health
• Provide physical health coaching in accordance with Vanna training and program guidelines
• Share feedback with Vanna's technology and operations teams to improve workflows and the member experience
• Maintain accurate and timely documentation while complying with HIPAA, health plan requirements, and Vanna Health policies

Required qualifications

• Minimum of 2 years of experience working directly with individuals living with serious mental illness
• Experience working within Long Island communities
• Excellent verbal and written communication skills
• Strong organizational and time management skills with the ability to work independently in a remote environment
• Comfortable using technology and learning new software quickly
• Willingness to become proficient in Google Workspace (Gmail, Calendar, Docs), Zoom, Slack, and other required technology platforms
• High school diploma or equivalent
• Driver’s license and willingness to use a personal vehicle
• Ability to commute to Manhattan for day 1 of training
• Dedicated home office with a private, HIPAA-compliant workspace and reliable high-speed internet for long-term remote work
• Ability to travel throughout Nassau County using a personal vehicle to meet with members in the community
• Ability to spend a significant portion of the workday in the field meeting members, as needed

Nice to have

• Bilingual fluency in Spanish
• Certified Peer Specialist Training
• Experience supporting individuals with Substance Use Disorders
• Previous success working remotely; strong adaptability, organization, and proactive communication

Benefits

• Full health, dental, and vision coverage
• 401(k) retirement plan available
• Travel cost will be reimbursed in accordance with Vanna’s travel policy

About the company

Vanna Health is transforming community-based behavioral health by strengthening the ecosystem of support around individuals living with serious mental illness. Founded in 2021, Vanna Health is led by mission-driven entrepreneurs committed to culturally competent care.