Senior Customer & Content Marketing Manager

The role

You will own content and programs to keep veterinary clinics informed and engaged. You will develop educational resources for pet parents and manage communications across Vetcove products.

What you will do

• Plan and write communications about new features and product updates
• Build a case study program by interviewing clinics and producing results
• Develop and manage clinic engagement programs including swag and food deliveries
• Create pet parent educational content including short videos
• Partner with Product to bring educational resources into platforms
• Collaborate with manufacturers to develop partner content
• Create content playbooks, templates, and resource libraries
• Support Vetcove's brand presence across website and social media
• Track content engagement and customer feedback to improve results

Required qualifications

• 5+ years of experience in customer marketing, content marketing, or community marketing
• Excellent writing and editing skills
• Experience taking content or marketing programs from concept through launch
• Strong project management skills
• Experience producing video content or coordinating production
• Strong relationship building skills
• Sound editorial judgment and attention to detail
• Comfort using engagement data and customer feedback
• Ability to work independently
• A genuine interest in veterinary care

Nice to have

• Experience in animal health

Benefits

• Medical, Dental, and Vision Insurance
• Automatic 401k contribution
• Employee referral program
• At home office set up
• Bi-annual company retreats
• Open vacation policy
• Equity
• Monthly team events

Before you apply

• Unable to sponsor work visas at this time
• Employment is contingent upon successful completion of a background check

About the company

Vetcove is a fast-growing, mission-driven company that modernizes the animal health industry with a suite of platforms including a procurement marketplace and practice management system.