Clinic Growth Manager

The role

You will design and run programs to keep veterinary clinics engaged and growing. This involves using data, content, and community to drive value across thousands of clinics.

What you will do

• Design and manage a clinic community program including newsletters, referral programs, peer spotlights, and online engagement initiatives
• Develop and run clinic-focused seminars and educational webinars
• Develop best practice playbooks, how-to guides, and self-serve resources
• Lead best practice sessions to share learnings, tips, and platform updates
• Analyze usage trends, sales patterns, and platform engagement to identify underperforming clinics
• Monitor key health metrics to flag at-risk accounts
• Act as a feedback loop between clinics and the product team
• Leverage AI tools and data team partnership to build and maintain dashboards
• Prepare regular business reviews with data-driven insights

Required qualifications

• Bachelors Degree
• 3–5 years of experience in Community Engagement, Growth Marketing, Customer Success, Account Management, or a client-facing role
• A track record of driving measurable growth outcomes across a large customer base
• Comfort with data
• Experience building or contributing to community programs, event coordination, or customer education initiatives
• A natural communicator
• Highly organized
• Ability to manage multiple programs and initiatives simultaneously
• Ability to shift between program-level thinking and direct clinic conversations
• Skilled at translating user feedback and behavioral data into program decisions

Nice to have

• Experience in veterinary, healthcare, or life sciences
• Familiarity with Salesforce, HubSpot, or similar CRM tools
• Experience with customer health scoring or churn prediction frameworks
• Prior experience in a high-growth startup environment

Benefits

• Medical, Dental, and Vision Insurance
• Automatic 401k contribution
• Employee referral program
• At home office set up
• Bi-annual company retreats
• Open vacation policy
• Equity
• Monthly team events

Before you apply

• Unable to sponsor work visas at this time
• Employment is contingent upon successful completion of a background check

About the company

Vetcove is a fast-growing, mission-driven company that modernizes the animal health industry. Their platforms support more than 25,000 hospitals across all 50 states.