Regional Manager, Account Management - SEMEA

The role

You will drive customer retention and commercial growth for a portfolio of customers in the UK and Spain. This is a player coach role where you will manage a team of Account Managers and own strategic commercial relationships.

What you will do

• Own the renewal cycle end-to-end
• Act as a trusted commercial advisor to senior stakeholders
• Manage a diverse portfolio of accounts across the UK and Spain
• Develop a deep understanding of each customer's business and objectives
• Lead strategic account reviews and ROI-driven discussions
• Identify and execute upsell and expansion opportunities
• Forecast and report on renewal pipelines, risks, and retention metrics
• Champion the voice of the customer
• Line-manage a team of Account Managers covering Southern European markets
• Provide regular reporting on regional and account-level performance

Required qualifications

• Experience in a customer-facing, revenue-responsible role
• Proven success owning and closing renewals
• Confidence negotiating and influencing C-suite stakeholders
• Strong commercial acumen
• Excellent communication skills in Spanish and English

Nice to have

• Native proficiency in Spanish and English

Benefits

• Every permanent employee holds equity

Before you apply

• You must be legally able to work in the specified region of the job

About the company

Vertice is an AI procurement platform that helps finance and procurement teams buy smarter and save money. The company is backed by $100M+ from investors including Bessemer Venture Partners.