Enterprise Solutions Engineer, Workforce Management & Payroll (UKG)

The role

You will own workforce-system solutioning across the customer lifecycle by bridging Growth and Post-Sales. You will lead discovery on enterprise deals and partner with Deployments to drive integration readiness for WFM, HCM, and payroll systems.

What you will do

• Own workforce-system solutioning across the customer lifecycle
• Lead WFM, HCM, and payroll discovery on enterprise deals
• Partner with Deployments to drive integration readiness
• Step in after go-live to diagnose sync failures and pay discrepancies
• Build technical leverage by creating vendor-specific playbooks and documentation
• Turn customer requirements into product signal for Product and Engineering

Required qualifications

• Deep, hands-on WFM or HCM expertise in at least one major platform like UKG, Workday, Oracle, Infor, or API Healthcare
• Understanding of how time becomes pay including timekeeping, scheduling, accruals, pay rules, labor levels, and org hierarchies
• Integration fluency in REST APIs, SFTP and flat-file integrations, middleware, SSO, and provisioning
• Ability to lead technical solutioning with enterprise customers including CIO and HRIS leaders
• Ability to create leverage by turning solutions into repeatable processes
• Ability to distinguish implementation issues, configuration problems, integration limitations, and product gaps
• Ability to bridge GTM and Post-Sales
• Excitement to define a new function from zero

Nice to have

• Health system experience, especially healthcare pay practices like shift differentials, call and premium pay, incentive pay, and union rules

Benefits

• Medical, dental, and vision insurance
• 401(k) with company match
• Flexible PTO
• Unlimited travel budget to visit customer sites
• Bi-annual company off-sites
• Free meals in-office
• $5,000 relocation bonus for eligible employees
• Desk setup reimbursement
• Commuter benefits
• Monthly gym/wellness stipend

About the company

Vitalize is building the AI operating system for how health systems manage labor and capacity. They are trusted by leading health systems and have raised more than $32M from investors.