IT & Security Manager

The role

The IT & Security Manager will own day-to-day IT functions and the operational execution of the security program. This role involves managing identity and access, SaaS administration, device management, and endpoint security to support a growing team.

What you will do

• Serve as the primary point of contact for employee IT support across macOS, Windows, mobile, SaaS, and hardware.
• Own Tier 1 and Tier 2 support including login, MFA, VPN, and device performance issues.
• Manage employee account creation, access changes, and deactivation.
• Administer identity and access including SSO, MFA, and role-based access.
• Administer core employee systems and SaaS applications like Google Workspace and Slack.
• Manage device management including MDM, endpoint security, encryption, and patching.
• Manage the lifecycle of company hardware including inventory, repairs, and disposal.
• Partner with People on technical employee onboarding and offboarding.
• Monitor and triage EDR and security alerts and serve as a first responder for incidents.
• Support SOC 2, ISO 27001, and other compliance initiatives by maintaining technical evidence.

Required qualifications

• 3–5 years of experience in IT, IT Operations, Systems Administration, Security Operations, or a similar hands-on technical role.
• Experience contributing to internal IT operations within a growing organization.
• Strong experience supporting macOS in a managed environment.
• Strong experience with identity and access management.
• Experience administering Google Workspace, Slack, and password management.
• Hands-on experience with an MDM or endpoint management platform such as Kandji, Jamf, Intune, or Workspace ONE.
• Experience working with EDR or other endpoint security tooling.
• Working knowledge of security fundamentals.
• Working knowledge of networking fundamentals.
• Experience working within a ticketing system.
• Strong troubleshooting skills.
• Strong organizational and documentation skills.

Nice to have

• Experience supporting an organization operating under SOC 2 or ISO 27001 requirements
• Experience gathering technical evidence for audits, cyber insurance questionnaires, or customer security reviews
• Familiarity with AWS, Azure, or GCP, particularly at the identity and logging level
• Experience participating in security incident response, tabletop exercises, or post-incident reviews
• Experience managing IT or security vendors, hardware lifecycle programs, and SaaS licensing
• Experience working remotely and/or in a startup environment

Benefits

• 100% employer sponsored medical care for employees, 25% towards dependents
• Dental, Vision and Mental Health Care
• Equity
• Flexible PTO
• 401(k) with payroll match
• Generous annual Learning & Development allowance
• Paid parental leave
• Weekly catered lunch at Headquarters Tues - Thurs
• Monthly stipend for gym membership

Before you apply

• All employees are required to submit to a background check as part of SOC2 Type 2 compliance.

About the company

Vizcom is reimagining how physical products are designed by fusing AI with human creativity. They are a small, fast-moving team building AI-powered sketching and collaboration tools.