Victorious
Director of Search and Client Delivery
Remote. Posted 24 days ago
The role
The Director of Search and Client Delivery leads SEO and content service teams. This person manages people, owns the quality of search deliverables, and builds workflows for consistent delivery. They also act in a client-facing role for enterprise accounts to translate SEO into marketing outcomes.
What you will do
- Lead, coach, and develop SEO and content team leads.
- Set expectations, goals, and performance measures for team members.
- Partner with leadership and Recruiting on hiring, onboarding, and role design.
- Support account teams on client strategy and creative approaches.
- Provide escalation support to team members.
- Join high-value client calls to connect search strategies to business outcomes.
- Partner with Marketing and Sales to strengthen new business efforts.
- Own quality standards for all search deliverables.
- Design and run QA processes like review checklists and spot audits.
- Forecast team capacity against account load and sales pipeline.
Required qualifications
- Proven experience managing and developing teams of SEO and content professionals, including people managers.
- Track record building QA programs and quality standards for search deliverables in an agency or service environment.
- Hands-on experience with capacity planning and utilization management.
- Strong operational mindset with experience designing workflows, SOPs, and project management systems.
- Deep working knowledge of SEO, content strategy, and AI search.
- Clear, direct communicator who gives actionable feedback.
- Comfort operating in ambiguity.
Benefits
- Excellent Medical / Dental / Vision / Life / LTD Insurance
- 401(k)/Roth Retirement Plan & Company Match
- 100% Remote Work Environment
- Unlimited Paid Time Off
- Company-Paid Holidays + Wellness Days
- Company-provided work equipment
- Monthly Remote Work Stipend
- Monthly Holisticly Wellness Credit
- Charitable Donation Company Match
About the company
Victorious is a marketing agency redefining the role SEO plays in building a thriving business. They follow a people-first ethos and practice radical integrity.