Strategic Account Manager

The role

You will own customer success and expansion for the EGC product. You will work directly with the CEO and CTO to grow accounts and drive results through onboarding, adoption, and renewal.

What you will do

• Own a book of accounts end to end including onboarding, adoption, results, and renewal
• Expand accounts from 1 seat to 100 employees by project managing rollouts
• Forward deploy with customers to choose posts and build content system habits
• Run discovery with every customer to understand goals, blockers, and success definitions
• Build trust across customer organizations from executive sponsors to employees
• Bring recurring needs and gaps to engineering and build AI agents to automate work
• Help write the onboarding playbook

Required qualifications

• 5+ years in sales, account management, customer success, or founding a company
• Real ownership of customer outcomes
• Excellent at discovery
• Can sell and spot expansion opportunities
• Strong project manager
• Learn fast and solve new problems without a playbook
• AI-native: use AI every day and have built own AI workflows or agents

Nice to have

• Former founder with a sales or marketing background
• Managed a book of business or carried a quota
• Understand LinkedIn and executive content as a revenue channel

Benefits

• Work directly with the founders
• Meaningful equity as part of the founding team
• 100 percent paid medical, dental, and vision
• 401(k) plan
• $1k monthly wellness and meals stipend
• Relocation support for San Francisco
• Company-wide annual off-sites
• High ownership, high trust, fast progression
• In-person culture with a deep commitment to excellence

About the company

Virio is building the next-generation B2B GTM stack. They turn executive-led content into revenue for B2B companies by building content engines for LinkedIn.