Member Growth Operations Contractor

The role

This contractor will manage direct-mail workflows from intake through in-home delivery. You will coordinate high-volume mail programs and partner with print and mailing vendors.

What you will do

• Own campaign execution from approved request through mail delivery.
• Coordinate high-volume quarterly and ad hoc mail programs.
• Partner with print and mailing vendors to confirm specifications, schedules, and proofs.
• Perform detailed quality assurance across copy, personalization, and creative assets.
• Maintain campaign plans, forecasts, trackers, and documentation.
• Identify issues early and lead coordinated resolution.
• Support knowledge transfer and document work for transition.

Required qualifications

• 3+ years of experience in marketing operations, print production, campaign operations, or a closely related field.
• Demonstrated ownership of complex, deadline-driven campaigns with multiple stakeholders and external vendors.
• Exceptional attention to detail and a disciplined approach to quality assurance, documentation, and change control.
• Ability to read audience requirements, reconcile counts, spot inconsistencies, and translate operational details for nontechnical partners.
• Strong project management and communication skills.
• Comfort ramping quickly into established systems and processes.
• Successfully designed and implemented repeatable AI-enabled workflows that address team bottlenecks and improve efficiency.

Nice to have

• Experience with direct-mail platforms or production partners such as PostGrid, Cornerstone, or comparable tools and vendors.
• Experience with Asana, Notion, Braze, or similar campaign-management and lifecycle-marketing systems.
• Familiarity with healthcare, benefits, regulated communications, or client-specific eligibility and branding requirements.
• Experience coordinating audience data, variable-content templates, testing, and print-production proofs.

About the company

Virta Health is on a mission to reverse metabolic disease in one billion people. They partner with health plans, employers, and government organizations to help members restore their health through technology, personalized nutrition, and virtual care.