Integrations Engineer, AI Services

The role

The Integrations Engineer, AI Services will design and deliver integration and AI-powered solutions for nonprofit customers. You will own the full lifecycle from discovery and design to building, delivery, and productizing solutions into scalable offerings.

What you will do

• Embed with nonprofit customers to understand data ecosystems and operational workflows.
• Lead technical discovery and solution design.
• Design and implement integration pipelines between Virtuous and external systems.
• Build human-in-the-loop AI applications.
• Develop shared infrastructure components like authentication, logging, and monitoring.
• Use AI-assisted development to generate code.
• Document solutions to identify patterns and architect playbooks.
• Identify solutions for productization to be sold to multiple customers.
• Scope and price engagements in partnership with the Services team.
• Provide structured product feedback to EPD.

Required qualifications

• 5+ years of hands-on technical work in a customer-facing environment with direct ownership of integration design and delivery
• Production experience building API integrations, ETL pipelines, and webhook-driven automation
• Ability to work across the full solution lifecycle: discovery, design, build, testing, deployment, and documentation
• Experience building and deploying AI-assisted workflows, including LLM integration and human-in-the-loop application design
• Experience working in cloud services environments (AWS, Azure, GCP) including deployment, monitoring, and scaling
• Strong written and verbal communication
• Deep understanding of nonprofit operations, fundraising workflows, or the nonprofit CRM space

Nice to have

• Direct Virtuous CRM experience
• Experience with caging, mail processing, or phone operations integrations in a nonprofit context
• Familiarity with Blackbaud or other nonprofit CRM migrations
• Backend development experience in SQL, Python, Node.js, or similar
• Experience building and maintaining production monitoring dashboards and audit logging infrastructure
• A portfolio of solutions you built, maintained, and are proud of

Benefits

• Market competitive pay leveraging Carta data
• Employee recognition through Bonusly
• 401(k) retirement plan with company matching- 50% match up to 6% of compensation after 90 days
• Unlimited PTO
• Paid volunteer days
• Company holidays
• Employer-contributed healthcare benefits (medical, dental, and vision)
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) options
• 12 weeks primary parent leave (full pay)
• 4 weeks secondary parent leave (full pay)
• Company outings and events

About the company

Virtuous software is powering the world’s leading nonprofits and inspiring a new generation of generosity. The company aims to create $10B in net new generosity by helping nonprofits better connect with and inspire their donors.