Cloud Solutions Engineer

The role

You will lead customers in designing, building and optimizing solutions on Vultr's global cloud platform. You will work with Sales, Customer Success, Product, Engineering and Support to bring customer workloads to life.

What you will do

• Engage with customers to understand their objectives.
• Create solutions and architectures for complex customer use cases.
• Build relationships within customers independent of Account Executives.
• Educate customers on the value Vultr provides.
• Take part in deep architectural discussions and design exercises.
• Work with Engineering and Product Management to bring customer feedback into product and feature development.
• Lead resolution of complex customer challenges.
• Partner with Marketing on reference architectures, white papers, workshops and demonstrations.
• Travel 20%

Required qualifications

• Highly motivated self-starter with a sense of ownership, willingness to learn, and desire to succeed.
• Collegial and collaborative approach across departments and seniority levels.
• Skilled at influencing, guiding and facilitating stakeholders and peers in decisions.
• Ability to explain technical and business concepts to diverse stakeholders.
• Willingness and ability to dig into unfamiliar territory to solve complex challenges.
• Subject matter expertise in Cloud IaaS, including Cloud Compute and Bare Metal Servers.
• System-level understanding of x86 server hardware architecture and Linux OS.
• Demonstrated experience with Kubernetes.
• Hands-on experience with Infrastructure as Code, including Terraform and Ansible.
• Understanding of global and local networking: OSI model, dynamic and static IP routing, BGP, VLANs/VXLANs, peering, Network as a Service providers.
• Storage experience, including performant multi-user offerings, open source and COTS.
• Experience with structured sales engagement models such as MEDDPIC, Sandler or BANT.

Benefits

• 100% company-paid insurance premiums for medical, dental and vision plans.
• 401(k) with 100% match up to 4%, immediate vesting.
• Professional development reimbursement of $2,500 each year.
• 11 holidays, paid time off accrual and rollover plan.
• Increased PTO at 3-year and 10-year anniversaries.
• 1 month paid sabbatical every 5 years.
• Anniversary bonus each year.
• $500 stipend for remote office setup in the first year, then $400 each following year.
• Internet reimbursement up to $75 per month.
• Gym membership reimbursement up to $50 per month.
• Company-paid Wellable subscription.

Before you apply

• Vultr will consider qualified applicants with arrest or conviction records in accordance with applicable laws.
• Background check happens only after an offer of employment has been extended and accepted.

About the company

Vultr is a privately held cloud infrastructure company with 33 global data center locations and customers in 185 countries. It offers Cloud Compute, Cloud GPU, Bare Metal and Cloud Storage solutions.