Senior Software Engineer - Tooling & Automation

The role

The Senior Software Engineer will connect engineering alerting to the Global Integrated Operations Command Center and build a consolidated single-pane dashboard. This role involves mapping alert sources, building routing layers, and designing unified operational dashboards.

What you will do

• Map every alert source owned by Systems, Network, and Security engineering
• Build and maintain the routing/forwarding layer for top-priority alerts
• Work with engineering SMEs to validate routing logic
• Own the on-call/notification wiring to meet acknowledgment SLAs
• Design and build a unified operational dashboard spanning five datacenter platforms
• Define dashboard v1 scope jointly with GIOC and pillar leads
• Run legacy tools and the new dashboard in parallel during transition
• Build in SLA/health visualizations for leadership reporting
• Build correlation engines and integrate telemetry sources
• Document the routing architecture and dashboard

Required qualifications

• 5–8 years in Tools/Platform Engineering or a similar infrastructure role
• 3–5 years hands-on with monitoring/alerting tooling (Icinga or equivalent NMS, Grafana, and at least one SIEM platform — Splunk, QRadar, or Sentinel)
• Experience mapping an unfamiliar, multi-team monitoring and alerting estate
• 3+ years building integrations against APIs/webhooks
• Scripting ability (Python or similar)
• 2–3 years building or substantially modifying operational dashboards (Grafana, Kibana, Power BI, or similar)
• Understanding of ticketing/ITSM workflow tools (Jira, Confluence, Mattermost)

Nice to have

• Equivalent hands-on Vultr experience
• Prior exposure to multi-provider/datacenter operational environments
• Experience supporting or building for a NOC/SOC or similar 24x7 operations function

Benefits

• 100% company-paid insurance premiums for employee medical, dental and vision plans
• 401(k) plan that matches 100% up to 4%, with immediate vesting
• Professional Development Reimbursement of $2,500 each year
• 11 Holidays + Paid Time Off Accrual + Rollover Plan
• Increased PTO at 3 year and 10 year anniversary
• 1 month paid sabbatical every 5 years
• Anniversary Bonus each year
• $500 stipend for remote office setup in first year
• $400 each following year for remote office setup
• Internet reimbursement up to $75 per month
• Gym membership reimbursement up to $50 per month
• Company paid Wellable subscription

About the company

Vultr is a cloud infrastructure company with 33 global cloud data center locations. It provides Cloud Compute, Cloud GPU, Bare Metal, and Cloud Storage solutions.