Infrastructure Operations Installation and Integration Engineer

The role

You will lead physical installation, network integration and final certification of CPU and GPU compute platforms across Vultr's global data centers. You act as the on-site technical authority for new build-outs, hardware refreshes and handover to production.

What you will do

• Lead local and international site deployments, including physical installation, cabling and configuration of server, storage and network assets.
• Serve as technical authority for certifying new CPU and GPU compute generations.
• Manage integration of Spine-and-Leaf network fabrics using Juniper switching platforms.
• Direct system initialization and firmware management for Dell, Supermicro, HPE and AMD-based platforms.
• Enforce BICSI standards for power distribution and structured cabling.
• Coordinate with remote engineering and local site teams to remove technical blockers.
• Facilitate site acceptance by managing punch lists and securing sign-off for production handover.
• Maintain documentation for each build-out, including rack elevations, cable schedules and as-built reports for power and cooling.
• Create close-out packages and run book documentation for handoff to Operations.

Required qualifications

• Experience using Jira to manage technical issues, RMA cases and vendor escalations.
• Experience diagnosing and troubleshooting complex hardware and system-level issues in a data center or infrastructure environment.
• Experience in RMA workflows, hardware lifecycle management or infrastructure support.
• Hands-on experience with NVIDIA and/or AMD GPU technologies.
• Familiarity with analyzing system logs, firmware behavior and performance metrics to determine root cause.
• Experience working with hardware vendors and managing technical escalations or support cases.
• Strong understanding of server hardware, system architecture and data center operations.
• Ability to analyze technical issues and determine appropriate resolution paths.
• Strong written and verbal communication skills.
• Experience with tools such as JIRA, Confluence and vendor support portals.
• Experience with microcloud or distributed infrastructure environments.
• Experience supporting or analyzing systems in data center environments, including hardware lifecycle, performance and reliability.

Benefits

• 100% company-paid insurance premiums for employee medical, dental and vision plans.
• 401(k) plan matching 100% up to 4%, with immediate vesting.
• Professional development reimbursement of $2,500 each year.
• 11 holidays, paid time off accrual and rollover plan.
• Increased PTO at 3-year and 10-year anniversaries.
• 1 month paid sabbatical every 5 years.
• Anniversary bonus each year.
• $500 stipend for remote office setup in first year, $400 each following year.
• Internet reimbursement up to $75 per month.
• Gym membership reimbursement up to $50 per month.
• Company-paid Wellable subscription.

Before you apply

• Applications are accepted only from candidates residing in the listed states.
• Background checks occur only after an offer is extended and accepted.
• Candidates with arrest or conviction records will be considered in accordance with applicable laws.

About the company

Vultr provides high-performance cloud infrastructure with 33 global cloud data center locations, serving customers in 185 countries. It is the world's largest privately-held cloud infrastructure company.