Data Center Technican (Eagan, MN)

The role

The Data Center Technician will perform end-to-end deployment and care of GPU-dense, liquid-cooled infrastructure. This includes rack-and-stack, cabling, hardware triage, and maintenance of servers and network equipment in a 24x7 environment.

What you will do

• Installing and performing on-going maintenance on servers and network equipment.
• Rack and stack of servers and switches, cabling, and physical configuration of devices.
• Responding to reported server, network, and infrastructure issues.
• Working with facility staff to ensure power, cooling, and other services work properly.
• Performing diagnosis and repairs to hardware including CPU, memory, drives, motherboards, and network cables.
• Working with vendor warranty technicians to resolve warranty issues.
• Proactively identifying issues and areas to improve efficiency.
• Setting up, maintaining, and documenting spare parts inventory.
• Collaborating with cross-functional teams to improve deployment efficiency, automation, and monitoring.
• Escalating issues to assist system admins in debugging network, hardware, and Linux OS-related issues.

Required qualifications

• Experience working in a datacenter as a technician or similar role installing, configuring, and troubleshooting server and network equipment.
• Experience with large scale network and server deployments.
• Firm understanding of GPU hardware and liquid cooled rack solutions.
• Ability to work independently to manage projects within the facility.
• Firm understanding of servers, network equipment, and datacenter facility services like power, cooling, and cross connections to service providers.
• Experience with troubleshooting, building, repairing, and upgrading servers.
• Excellent verbal and written communication skills.
• Collaborative nature and a friendly can-do attitude.
• Ability to work in a fast-paced, high-availability environment and respond to incidents proactively.
• A strong desire and aptitude for solving problems.
• Ability to logically analyze and solve problems.
• Physical ability to stand for extended periods and lift up to 50 lbs.

Benefits

• 100% company-paid insurance premiums for employee medical, dental and vision plans.
• 401(k) plan that matches 100% up to 4%, with immediate vesting
• Professional Development Reimbursement of $2,500 each year
• 11 Holidays + Paid Time Off Accrual + Rollover Plan
• Increased PTO at 3 year and 10 year anniversary
• 1 month paid sabbatical every 5 years
• Anniversary Bonus each year
• $500 stipend for remote office setup in first year + $400 each following year
• Internet reimbursement up to $75 per month
• Gym membership reimbursement up to $50 per month
• Company paid Wellable subscription

About the company

Vultr is a cloud infrastructure company with 33 global cloud data center locations. It provides Cloud Compute, Cloud GPU, Bare Metal, and Cloud Storage solutions.