Director, Enhanced Care Management

The role

The Director of Enhanced Care Management directs and oversees operations of the enhanced care management program. This role involves managing program performance, supervising clinical staff, and developing strategy to improve health outcomes and lower costs.

What you will do

• Refine and implement program policies and procedures
• Supervise Clinical Managers, Lead Care Managers, and Support Staff
• Oversee day to day ECM program
• Ensure that ECM contract goals, objectives, regulatory and data requirements are met
• Ensure records and billing requirements are kept up to standards
• Oversee assessments, intakes, care planning, crisis management, and transition plans
• Oversee staffing and staff training
• Run EHR reports as needed
• Oversee claims submission, denials, and receipt of payments
• Represent the organization with the public, health plans, and vendors

Required qualifications

• Bachelor's Degree or equivalent combination of education and experience
• 5+ years of people management experience in a similar environment
• Remote workforce and/or multi-site supervisory experience
• 3+ years of care management experience
• Proven, results-driven business leader with P&L responsibility experience
• Proficient with Microsoft and Google applications
• General computer literacy
• Ability to work collaboratively and cross-functionally in a remote environment
• Access to reliable internet connection
• Ability to work with complex and multifaceted tasks and systems
• Experience working with culturally, ethically, sexually, and socio-economically diverse populations
• Experience working with multidisciplinary teams

Nice to have

• Masters in Social Work, Public Health, or Healthcare Administration
• Strong understanding of managed care programs (i.e medicare, medi-cal etc)
• Experience with Enhanced Care Management programs

Before you apply

• Only considering applicants in Arizona, California, Colorado, Illinois, Nevada, Oregon, Texas, Utah, and Washington
• Hiring process may include phone screen, online assessment(s), interview(s), offer, and background/reference checks
• Background check including possible drug test or health screenings required
• Employees in patient, client, or customer-facing roles must be vaccinated against influenza
• Identity and work eligibility verification using E-Verify upon hire

About the company

Vynca's mission is to provide comprehensive care for more quality days at home. They are a community guided by core values of Excellence, Compassion, Curiosity, and Integrity.