Manager, Case Management (LCSW/LMFT)

Remote - United States. Posted a month ago

The role

The ECM Clinical Manager provides clinical oversight and management of ECM staff to address medical, behavioral health, and social needs. They supervise a team, drive performance against KPIs, and collaborate with care teams to ensure client progress.

What you will do

Supervise a team of approximately 10-15 direct reports
Oversee client outreach, enrollments, and creation of Individual Care Plans
Drive the team to meet key performance indicators (KPIs)
Collaborate with Directors to implement changes and process improvements
Provide clinical oversight including supervision, sign-offs, and leading IDT meetings
Provide direct care management as needed
Travel up to 20-25% for training, meetings, and business needs

Required qualifications

Active, unrestricted LCSW or LMFT license in California
Willingness to obtain additional state licensure as needed
2 years of people management experience
2-3 years of care management experience
1-2 years of post-acute experience
Proven, results-driven leader with experience in change management in rapid-growth environments
Strong organizational and independent working skills
Proficient in Microsoft and Google applications
Excellent communication and motivational skills, including conflict resolution techniques

Nice to have

4 years of people management experience
Salesforce experience
Working knowledge of lean Six Sigma methodology

Benefits

Medical insurance
Dental insurance
Vision insurance
Income protection benefits
Flexible PTO
Company holidays
401k
Access to other wellness benefits

Before you apply

Must be based in one of the following states: Arizona, California, Colorado, Florida, Georgia, Illinois, Nevada, North Carolina, Oregon, Texas, Utah, or Washington
Hiring process may include phone screen, online assessment(s), interview(s), offer, and background/reference checks
Background check, which may include a drug test or other health screenings, is required
Employees in patient, client, or customer-facing roles must be vaccinated against influenza
Identity and work eligibility verification using E-Verify upon hire

About the company

Vynca's mission is to provide comprehensive care for more quality days at home. They are a community guided by core values of Excellence, Compassion, Curiosity, and Integrity.