Case Manager

Remote - United States. Posted 25 days ago

The role

The Lead Care Manager serves as the primary coordinator for clients by partnering with healthcare providers and social service agencies. This person manages client cases, coordinates health care benefits, and provides education to ensure person-centered care.

What you will do

Assess member needs in physical health, mental health, SUD, oral health, palliative care, memory care, trauma-informed care, social supports, and housing
Oversee development of client care plans and goal settings
Offer services via office-based, telehealth, or field-based methods
Connect clients to social services and supports
Advocate for clients with health care professionals
Utilize evidence-based practices like Motivational Interviewing, Harm Reduction, and Trauma-Informed Care
Conduct outreach and engagement activities and log activity in CRM
Evaluate client progress and update SMART goals
Provide mental health promotion
Arrange transportation

Required qualifications

2+ years experience as a care manager, care navigator, or community health worker supporting vulnerable populations
Working knowledge of government and community resources related to social determinants of health
Clean driving record
Valid driver's license
Reliable transportation
Excellent oral and written communication skills
Positive interpersonal skills
General computer skills
Working knowledge of Google Workspace, MS Office and the internet

Nice to have

Bilingual (English/Spanish)

Before you apply

Only considering applicants in Arizona, Colorado, Illinois, Nevada, Oregon, Texas, Utah and Washington
Hiring process may include phone screen, online assessment(s), interview(s), an offer, and background/reference checks
Background check may include a drug test or other health screenings
Employees in patient, client, or customer-facing roles must be vaccinated against influenza
Compliance with federal law requires identity and work eligibility verification using E-Verify upon hire

About the company

Vynca's mission is to provide comprehensive care for more quality days at home. They are a community guided by core values of Excellence, Compassion, Curiosity, and Integrity.