Case Manager

The role

The Lead Care Manager serves as the primary point of contact for clients and coordinates with providers to manage care. This role involves assessing member needs, developing care plans, and facilitating access to services to promote wellness and independence.

What you will do

• Assess member needs in physical health, mental health, SUD, oral health, palliative care, memory care, trauma-informed care, social supports, and housing
• Oversee development of client care plans and goal settings
• Offer services via office, telehealth, or field-based methods
• Connect clients to social services and supports
• Advocate for clients with health care professionals
• Utilize evidence-based practices like Motivational Interviewing, Harm Reduction, and Trauma-Informed Care
• Conduct outreach and engagement activities and log activity in CRM
• Evaluate client progress and update SMART goals
• Provide mental health promotion
• Arrange transportation

Required qualifications

• 2+ years experience as a care manager, care navigator, or community health worker supporting vulnerable populations
• Working knowledge of government and community resources related to social determinants of health
• Excellent oral and written communication skills
• Positive interpersonal skills
• General computer skills
• Working knowledge of Google Workspace, MS Office and the internet
• Vaccinated against influenza
• Ability to sit, stand, walk, talk, use hands, listen, and observe
• Ability to work at a computer for an entire shift
• Ability to use laptop and video-conferencing technology
• Ability to reach, stoop, bend, kneel, and lift items weighing 25 pounds or less

Nice to have

• Bilingual (English/Spanish)

Before you apply

• Only considering applicants in Arizona, Colorado, Illinois, Nevada, Oregon, Texas, Utah and Washington
• Hiring process may include phone screen, online assessment(s), interview(s), offer, and background/reference checks
• Background check, which may include a drug test or other health screenings, is required
• Identity and work eligibility verification using E-Verify upon hire

About the company

Vynca's mission is to provide comprehensive care for more quality days at home. They are a community guided by core values of Excellence, Compassion, Curiosity, and Integrity.