Case Manager

Santa Ana, CA, Remote. Posted a month ago

The role

The Lead Care Manager serves as the primary point of contact for clients and coordinates with providers to manage care. This role involves assessing member needs, developing care plans, and facilitating access to services.

What you will do

Assess member needs in physical health, mental health, SUD, oral health, palliative care, memory care, trauma-informed care, social supports, and housing
Oversee development of client care plans and goal settings
Offer services via office-based, telehealth, or field-based methods
Connect clients to social services and supports
Advocate for clients with health care professionals
Utilize evidence-based practices like Motivational Interviewing, Harm Reduction, and Trauma-Informed Care
Conduct outreach and engagement activities and log activity in CRM
Evaluate client progress and update SMART goals
Provide mental health promotion
Arrange transportation

Required qualifications

2+ years experience as a care manager, care navigator, or community health worker supporting vulnerable populations
Willing and able to visit member homes and community locations including housing shelters and treatment centers
Willing and able to work Monday-Friday 8:30am-5:00pm Pacific Time, with flexibility for potential evenings and weekends
Working knowledge of government and community resources related to social determinants of health
Clean driving record
Valid driver's license
Reliable transportation
Excellent oral and written communication skills
Positive interpersonal skills
General computer skills
Working knowledge of Google Workspace, MS Office and the internet
Vaccinated against influenza

Nice to have

Bilingual (English/Spanish)

Before you apply

Candidates must reside within a 20 miles radius of the assigned territory
Hiring process may include phone screen, online assessment(s), interview(s), offer, and background/reference checks
Background check may include a drug test or other health screenings
Identity and work eligibility verification using E-Verify upon hire

About the company

Vynca's mission is to provide comprehensive care for more quality days at home. They are a community guided by core values of Excellence, Compassion, Curiosity, and Integrity.