Case Manager

The role

The Lead Care Manager serves as the primary coordinator for clients by partnering with healthcare providers and stakeholders. This person manages client cases, coordinates health care benefits, and facilitates member access to care.

What you will do

• Assess member needs in physical health, mental health, SUD, oral health, palliative care, memory care, trauma-informed care, social supports, and housing
• Oversee development of client care plans and goal settings
• Offer services where the member resides, seeks care, or finds most easily accessible
• Connect clients to social services and supports
• Advocate on behalf of the client with health care professionals
• Utilize evidence-based practices like Motivational Interviewing, Harm Reduction, and Trauma-Informed Care principles
• Conduct outreach and engagement activities and log activity in the CRM system
• Evaluate client progress and update SMART goals
• Provide mental health promotion
• Arrange transportation

Required qualifications

• 2+ years experience as a care manager, care navigator, or community health worker supporting vulnerable populations
• Working knowledge of government and community resources related to social determinants of health
• Clean driving record
• Valid driver's license
• Reliable transportation
• Excellent oral and written communication skills
• Positive interpersonal skills
• General computer skills
• Working knowledge of Google Workspace, MS Office and the internet

Nice to have

• Bilingual (English/Spanish)

Benefits

• Vaccination accommodations for religious or medical reasons may be considered

Before you apply

• Only considering applicants in Arizona, Colorado, Illinois, Nevada, Oregon, Texas, Utah and Washington
• Hiring process may include phone screen, online assessment(s), interview(s), an offer, and background/reference checks
• Background check which may include a drug test or other health screenings required prior to employment
• Employees in patient, client, or customer-facing roles must be vaccinated against influenza
• Identity and work eligibility verification using E-Verify upon hire

About the company

Vynca's mission is to provide comprehensive care for more quality days at home. They are a community guided by core values of Excellence, Compassion, Curiosity, and Integrity.