Behavioral Health Case Manager

The role

The Clinical Lead Care Manager serves as the primary point of contact for clients and coordinates with various providers to manage care. This role involves assessing member needs, developing care plans, and facilitating access to services through field-based and remote work.

What you will do

• Assess member needs in physical health, mental health, SUD, oral health, palliative care, memory care, trauma-informed care, and social supports
• Oversee the development of client care plans and goal settings
• Offer services via office-based, telehealth, or field-based methods
• Connect clients to social services and supports
• Advocate for clients with health care professionals
• Utilize evidence-based practices like Motivational Interviewing, Harm Reduction, and Trauma-Informed Care
• Conduct outreach and engagement activities and log activity in CRM
• Evaluate client progress and update SMART goals
• Provide mental health promotion
• Arrange transportation

Required qualifications

• Active, unrestricted ACSW, LCSW, LMFT, or LPCC license in California
• 1+ year of experience as a care manager, care navigator, or community health worker supporting vulnerable populations
• Willing and able to visit member homes and community locations including housing shelters and treatment centers
• Willing and able to work Monday-Friday 8:30am-5:00pm, both in the field and remotely, with flexibility for potential evenings and weekends
• Working knowledge of government and community resources related to social determinants of health
• Excellent oral and written communication skills
• Positive interpersonal skills
• Valid driver's license and reliable transportation
• General computer skills and working knowledge of Google Workspace, MS Office, and the internet

Nice to have

• 2 or more years of experience as a care manager, care navigator, or community health worker supporting vulnerable populations
• Bilingual (English/Spanish)

Before you apply

• Candidates must reside within 20-miles of the assigned territory
• Hiring process may include phone screen, online assessment(s), interview(s), offer, and background/reference checks
• Background check may include a drug test or other health screenings
• Employees in patient, client, or customer-facing roles must be vaccinated against influenza
• Identity and work eligibility verification using E-Verify upon hire

About the company

Vynca's mission is to provide comprehensive care for more quality days at home. They are a community guided by core values of Excellence, Compassion, Curiosity, and Integrity.