LVN Case Manager

The role

The Clinical Lead Care Manager serves as the primary point of contact for clients and coordinates with providers to manage care. This person manages client cases, coordinates health care benefits, and facilitates member access to care.

What you will do

• Assess member needs in physical health, mental health, SUD, oral health, palliative care, memory care, trauma-informed care, social supports, and housing
• Oversee development of client care plans and goal settings
• Offer services where the member resides, seeks care, or finds most easily accessible
• Connect clients to social services and supports
• Advocate on behalf of the client with health care professionals
• Utilize evidence-based practices like Motivational Interviewing, Harm Reduction, and Trauma-Informed Care principles
• Conduct outreach and engagement activities and log activity in the CRM system
• Evaluate client progress and update SMART goals
• Provide mental health promotion
• Arrange transportation

Required qualifications

• Active, unrestricted Licensed Vocational Nurse (LVN) license in California
• 2+ years of experience as a care manager, care navigator, or community health worker supporting vulnerable populations
• Working knowledge of government and community resources related to social determinants of health
• Excellent oral and written communication skills
• Positive interpersonal skills
• General computer skills
• Working knowledge of Google Workspace, MS Office, and the internet
• Regularly requires sitting, standing, walking, talking, use of hands, listening, and observing
• Regularly requires working at a computer for an entire shift
• Regularly requires use of laptop and video-conferencing technology
• Occasionally requires reaching, stooping, bending, kneeling, and lifting items weighing 25 pounds or less

Nice to have

• Bilingual (English/Spanish)

Before you apply

• Applicants must be in Arizona, California, Colorado, Illinois, Nevada, Oregon, Texas, Utah or Washington
• Hiring process may include phone screen, online assessment(s), interview(s), an offer, and background/reference checks
• Background check, which may include a drug test or other health screenings, is required
• Employees in patient, client, or customer-facing roles must be vaccinated against influenza
• Identity and work eligibility verification using E-Verify is required upon hire

About the company

Vynca's mission is to provide comprehensive care for more quality days at home. They are a community guided by core values of Excellence, Compassion, Curiosity, and Integrity.