Legal Operations and Contracts Manager

The role

You will own day-to-day legal workflows, support commercial contracting, and build processes to help the legal team scale. You will act as a central point of contact for legal requests and work with Sales, Finance, Product, Engineering, Security, and People teams.

What you will do

• Be a central point of contact for legal requests and coordinate priorities with legal counsel.
• Build relationships across XBOW to help colleagues understand legal processes.
• Work with Sales and Finance to progress commercial agreements.
• Draft, review and negotiate NDAs and other lower-risk commercial agreements.
• Support customer contracting by preparing templates and managing approvals and signatures.
• Identify non-standard terms and escalate issues to legal counsel.
• Maintain contract records and track key obligations and renewal dates.
• Develop contract templates, negotiation playbooks and practical guidance.
• Own the administration of legal intake, matter tracking and contract management systems.
• Implement and improve workflows for contract review, approvals, signatures and document retention.

Required qualifications

• 8+ years of relevant experience spanning paralegal work and legal operations, including at least 2+ years in-house.
• A legal qualification, paralegal certification or equivalent relevant experience.
• Practical experience supporting commercial contracts and working within templates, playbooks and approval frameworks.
• A track record of taking ownership of legal processes and improving how a legal team operates.
• Strong organisational skills and attention to detail.
• Confidence working with business stakeholders.
• Sound judgement about what you can resolve independently and when to involve legal counsel.
• Experience with contract management, electronic signature and workflow tools.

Nice to have

• Experience in technology, SaaS, cybersecurity or AI
• Familiarity with customer procurement processes, data protection documentation and international business operations
• Experience in a startup or scale-up environment

About the company

XBOW uses AI to automate offensive security testing, helping organisations identify and address vulnerabilities before attackers exploit them.