Senior Engineer - AI Builder

The role

You will design and ship internal tools and automations to remove toil across the Product and Technology organisation. You will apply modern AI and engineering techniques to build scalable software solutions and mentor team members in using AI tooling.

What you will do

• Design and deliver internal operational tools for status reporting, headcount management, and automated roadmapping
• Apply AI-first engineering using large language models and coding agents to automate complex manual workflows
• Integrate platforms across the systems landscape including Jira, Confluence, Workday, and data warehouses via APIs
• Proactively scan operating models to prototype new AI-enabled solutions
• Mentor team members across the business operations community
• Translate operational challenges into technical solutions

Required qualifications

• Background in software engineering
• Proficiency in Python or TypeScript
• Experience with full-stack tool creation
• Hands-on experience applying artificial intelligence tools, coding agents, and low-code frameworks to deliver production-ready software
• Practical skill in evaluating whether to build custom software, implement low-code workflows, or extend existing SaaS platforms
• Experience integrating systems through APIs
• Experience designing clean data structures using tools like Jira, Confluence, or enterprise data warehouses
• Strong product mindset
• Ability to communicate comfortably across both engineering and business operations audiences

About the company

Xero's Global Product and Technology Operations team serves as a critical engine within the organisation's overall operating structure.