Engineer - SRE

The role

You will help shift reliability into a front-row discipline by resolving systemic resilience challenges across a global platform. You will build automated tooling, champion chaos engineering, and partner with product teams to design reliability by default.

What you will do

• Build automated tooling
• Champion chaos engineering experiments
• Identify potential failures before they impact customers
• Coordinate incident management rituals and post-incident analysis
• Introduce load-shedding mechanisms
• Develop custom Kubernetes operators
• Enhance telemetry pipelines to extract AWS-specific metrics
• Implement chaos engineering scenarios
• Build API load shedding and rate limiting

Required qualifications

• Background in site reliability engineering or DevOps
• Experience diagnosing and strengthening distributed systems
• Practical experience managing containerised workloads in Kubernetes
• Practical experience running infrastructure on cloud platforms such as AWS
• Practical coding proficiency in Golang, Python, or C#
• Strong agency and initiative
• Familiarity with incident management
• Participation in on-call responses
• Conducting post-incident reviews
• Clear communication skills

Nice to have

• Curiosity for applying modern AI tools to operational challenges

About the company

Xero is a company where reliability is a top strategic priority influencing customer trust across more than 3,000 services.