Senior Site Reliability Engineer

The role

This senior engineering position transforms software reliability and observability across the product landscape. You will build standardised observability systems, design data pipelines, and implement telemetry frameworks.

What you will do

• Building standardised data pipelines and telemetry layer architectures
• Implementing open telemetry standards and vendor-agnostic instrumentation
• Driving platform efficiency, cost optimisation, and monitoring performance metrics
• Designing automated alerting and reliability scorecards

Required qualifications

• Experience managing distributed tracing, metrics, and log aggregation within large-scale cloud environments
• Practical familiarity with OpenTelemetry standards and vendor-agnostic instrumentation techniques
• Deep understanding of distributed systems architecture and diagnosing platform behavior under high load
• A strong interest in artificial intelligence tooling, intelligent operational workflows, and data model automation
• Demonstrated ability to collaborate across engineering teams, share knowledge, and lift platform standards
• A proactive approach to problem-solving, taking ownership of complex reliability challenges from design to execution

About the company

Xero is a platform organisation with a central Observability team that collaborates remotely across Australia and New Zealand.