Director of Operations (12 Months FTC)

The role

The UK Director of Operations guides regional strategic execution and translates business goals into operational plans. You will work with the UK Managing Director and regional leadership to align regional priorities with global functions.

What you will do

• Guide regional strategic execution
• Translate business goals into operational plans
• Serve as a conduit between regional priorities and global functions
• Champion operational governance
• Foster cross-functional collaboration
• Establish clear reporting cadences
• Resolve operational friction
• Guide continuous improvement initiatives
• Design and embed the cohesive UK operating plan
• Guide cross-functional Go-To-Market delivery

Required qualifications

• Deep experience in operational leadership
• Background in developing and embedding multifaceted operating models across organisations
• Ability to translate strategic vision into clear, actionable operating plans
• Sound commercial acumen
• Ability to navigate ambiguous environments
• Ability to establish direction and prioritise work under shifting business demands
• Collaborative mindset to influence, align, and communicate across all organizational levels and disciplines
• Active curiosity for modern productivity software and AI tools

About the company

Xero is a Great Place to Work UK accredited company. The UK Strategy and Operations team acts as the connective tissue across regional and global functions.