Senior Forward Deployed Engineer

The role

You will embed within internal business teams to co-design and operationalise agentic AI workflows. You will lead the delivery of high-stakes AI agents from discovery to production.

What you will do

• Designing and iterating on AI agents and workflow orchestrations using tools like Claude, Gemini, and MCP
• Integrating AI systems with core enterprise platforms including Salesforce, Workday, Slack, and NetSuite
• Developing reusable automation patterns and shared templates to be used by the business
• Building evaluation and monitoring frameworks to measure performance and ensure the safety of AI-native workflows
• Leading the delivery of high-stakes AI agents from discovery to production
• Acting as a technical partner and evangelist
• Defining the patterns, guardrails, and tooling for intelligent automation
• Partnering with non-technical stakeholders to translate business pain points into technical solution designs
• Coaching others to uplift AI fluency through pairing and workshops

Required qualifications

• Experience in building and operating applications or automations within production environments, particularly involving APIs and cloud infrastructure
• Hands-on delivery of AI-driven solutions such as agents, copilots, or RAG systems using LLMs like Claude or Gemini
• Proficiency in programming languages such as Python or TypeScript
• Comfort navigating SDKs and webhooks
• Systems-thinking approach to design agents with security, auditability, and controlled blast radius
• Track record of partnering with non-technical stakeholders to translate business pain points into technical solution designs
• Natural coach who enjoys uplifting the AI fluency of those around you through pairing, workshops, and clear communication

About the company

Xero is transforming into an AI-native company. The company embraces a hybrid way of working that prioritises flexibility and meaningful connection.