Senior Business Operations Manager

The role

You will work with the Head of Operations to transform processes into scalable systems. You will conduct cross-functional audits and drive improvements across departments like Engineering, Product, and Marketing.

What you will do

• Conduct operational audits across different departments.
• Identify bottlenecks, process losses, and opportunities for improvement.
• Build process maps, SOPs, RACI frameworks, and improve workflows.
• Drive process improvements from idea to implementation.
• Work with Jira, Tableau, and operational metrics.
• Identify opportunities for automation and increased efficiency.

Required qualifications

• 4+ years of experience in Business Operations, Strategy Operations, Process Management, or Operations Consulting.
• Proven experience in conducting process audits and optimizing workflows.
• Ability to collaborate with cross-functional teams without direct authority.
• Strong systems thinking and the ability to identify root causes rather than symptoms.
• Experience working with Jira and process documentation.

Nice to have

• Experience in product tech companies or Big4.
• Experience building processes from scratch.
• Proven cases with measurable business impact.

Benefits

• Opportunity to work on one of the fastest-growing AI products on the global market.
• A team of strong A-level professionals.
• Medical insurance.
• Day off.
• Sick leave.
• Regular performance reviews.
• Transparent career growth.
• Recognition of your contribution.
• Financial consultations for private entrepreneurs from our dedicated internal team.

Before you apply

• Intro Call
• Interview with the Head of Operations
• Test Task
• Final Interview
• Reference Check

About the company

Zeely is the agentic AI platform for creating, launching, and scaling paid ads. It has 1,000,000+ businesses using the platform and 170+ team members.