Senior Software Engineer, AI Systems

The role

You will build LLM-backed systems end to end and design eval suites and monitoring. You will also review agent pull requests, operate shipped systems, and coach teammates.

What you will do

• Build LLM-backed systems end to end
• Design eval suites and monitoring before shipping
• Review agent pull requests and explain design durability
• Operate shipped systems by triaging drift and fixing root causes
• Set engineering conventions for testing, structure, and error handling
• Pair with and coach teammates
• Identify when AI is the wrong tool for a problem

Required qualifications

• You learned to program properly
• You can reason about code you did not write
• You have operated production systems that other people depended on

Benefits

• competitive pay
• equity with significant upside
• flexible schedules
• time off
• sabbatical after every five years of service
• ping-pong table
• free snacks

About the company

Zello is a voice-first communication platform using push-to-talk technology for desk-less workers. It has over 175 million users and delivers 9 billion messages a month.