Product Manager, GTM AI Systems

The role

You will own the tools and AI agents that help Field GTM and Operations teams sell and work more effectively, and the productivity and revenue gains they deliver. You will work with Sales, Marketing, Customer Success, and Sales Ops to define what gets built, prototype it, and set success criteria.

What you will do

• Run discovery with sellers, marketers, customer success managers, and Sales Ops to find where time and deals are lost
• Own the roadmap and backlog for a portfolio of GTM AI capabilities
• Own the GTM AI estate: evaluate and test vendors, make build-versus-buy calls, and consolidate tools
• Write specs and prototypes that GTM engineers build from, including acceptance tests and data flows
• Design AI experiences that turn signals into recommendations and automated action
• Define and track adoption, usage, time saved, and ROI for each capability
• Decide what runs autonomously and what keeps a human in the loop, and set approval gates and evals
• Partner with Data and Engineering on the data foundations behind GTM AI
• Work with Enablement to launch new capabilities and gather feedback for the next release

Required qualifications

• 6+ years in product management, Sales Operations, GTM strategy, business systems, or solutions or forward-deployed engineering at a B2B SaaS company
• Owned cross-functional products end to end with accountability for outcomes
• Strong GTM domain knowledge of how Sales, Marketing, Customer Success, and Sales Ops work day to day
• Experience improving sales productivity through product, automation, and AI
• A builder's mindset: comfortable starting from an imperfect prototype and turning ambiguous needs into specs and workflows that get used
• Judgment about where LLMs and agents fail and how to evaluate them
• Fluency with Salesforce, Gong, Clay, Snowflake, and LLM tools such as Claude
• Knowledge of CRM data models, APIs, and workflow orchestration
• Hands-on experience personally building working prototypes, agents, or automated workflows with tools such as Claude Code
• Strong written communication, with the ability to explain complex topics to senior stakeholders

Nice to have

• Experience building evaluation or governance practices for AI-generated content
• Hands-on experience with GTM AI tools such as Actively and Octave
• Experience as a GTM engineer, solutions architect, or forward-deployed engineer with strong product instincts

Benefits

• Start-up equity
• 100% health, vision & dental coverage options
• Catered breakfast, lunch, and dinner
• Flexible PTO
• ClassPass membership
• Monthly commuter benefit
• Team building events and happy hours
• Home office stipend
• Phone and internet reimbursement
• Paid parental leave
• Fertility stipend
• 401k plan

About the company

Zip is an AI platform for enterprise procurement that helps humans and AI agents work together to manage spending across teams, tools, and suppliers. Its customers include T-Mobile, OpenAI, AMD, Mars, and Dollar Tree, and it has raised $371 million.