Solutions Director

The role

The Solutions Director acts as a senior implementation leader and strategic anchor for large, complex enterprise deployments. You will oversee strategic customer deployments, refine implementation methodologies, and mentor a team of Implementation Managers and Solutions Architects.

What you will do

• Serve as Executive Sponsor and senior implementation authority on strategic, Fortune 500, and highly customized enterprise deployments.
• Partner with C-suite executives to navigate organizational complexity and mitigate deployment risk.
• Design scalable, repeatable processes for discovery, solution architecture, workflow design, and testing.
• Act as a player-coach and mentor to Senior Implementation Managers and Solutions Architects.
• Partner with Sales, Product, Engineering, and Customer Success leadership.
• Translate implementation learnings into product roadmap inputs and pre-sales scoping improvements.
• Implement project health monitoring, risk escalation frameworks, and quality assurance standards.

Required qualifications

• 10+ years of experience in enterprise software implementation, professional services, solutions architecture, or management consulting
• 4+ years in a senior leadership or director-level capacity at a SaaS or B2B enterprise technology company
• Demonstrated success overseeing complex, multi-workstream deployments for large-scale enterprises
• Experience with integrations with major ERPs like Workday, NetSuite, SAP, or Oracle
• Track record of scaling professional services or implementation teams by designing methodologies, playbooks, and KPIs
• Outstanding communication, negotiation, and conflict-resolution skills

Nice to have

• Familiarity with procurement, finance, accounting, accounts payable (AP automation), or supply chain workflows

Benefits

• Start-up equity
• Health, vision & dental coverage options
• Catered breakfast, lunch, & dinner
• Flexible PTO
• ClassPass membership
• Monthly commuter benefit
• Team building events & happy hours
• Home office stipend
• Phone/internet reimbursement
• Paid parental leave
• Employee Assistance Program (EAP)
• Unlimited AI token usage

About the company

Zip is the AI platform for enterprise procurement. The company orchestrates procurement across teams, tools, and suppliers with the help of AI agents.