Senior Technical Enablement Manager

The role

The Senior Technical Enablement Manager will own the readiness and development experience for the Solutions Engineering organization. This person will build programs to improve technical win rates and deal velocity through onboarding, continuous learning, and certification frameworks.

What you will do

• Design and deliver a structured ramp program for new SEs.
• Build and maintain a continuous learning program for evolving products.
• Own the SE certification framework including demo quality and technical discovery.
• Develop programs for technical differentiation and industry context.
• Use Gong call intelligence and performance data to identify and close skill gaps.
• Partner with SE leadership, PMM, Product, and RevOps.
• Track leading and lagging indicators to demonstrate enablement impact.

Required qualifications

• 4–7+ years of experience in technical pre-sales enablement, solutions engineering, or a closely related GTM role in a high-growth SaaS environment
• Deep understanding of the SE function
• Proven experience building certification programs, technical learning journeys, and demo readiness frameworks
• Hands-on with tools like Gong, LMS platforms, and AI roleplay tools (e.g. LetterAI)
• Strong data orientation and comfortable pulling insights from call intelligence and performance data
• Excellent communication, cross-functional influence, and project management skills
• High execution bar

Nice to have

• Background in solutions consulting, technical pre-sales, or sales engineering
• Experience with procurement or finance technology (Zip platform familiarity a plus)
• Familiarity with RFx processes and enterprise procurement evaluation cycles
• Instructional design and curriculum development experience
• Knowledge of ERP ecosystems (SAP, Oracle, Workday) and how they intersect with procurement tech

Benefits

• Start-up equity
• Full health, vision & dental coverage
• Team building events
• Flexible PTO
• Apple equipment plus home office budget
• 401k plan

About the company

Zip is the AI platform for enterprise procurement. The company is backed by several investors and has been recognized by Forbes Fintech 50, Fast Company, Inc., and LinkedIn.