Senior Manager, IT Ops & Corporate Security

The role

You will lead the team responsible for IT operations and corporate security. You will manage the employee technology lifecycle, core IT systems, and corporate security operations including identity, endpoints, and SaaS applications.

What you will do

• Lead daily IT operations including support coverage, ticket queues, and escalations.
• Own the employee technology lifecycle from onboarding to offboarding.
• Run core IT systems including Google Workspace, Okta, Iru, Zoom, and IT service management platform.
• Manage endpoints, identity, and access.
• Maintain office networking, Wi-Fi, Zoom Rooms, and conference-room AV.
• Lead corporate security operations and incident response.
• Support audits such as SOC 2 and ISO 27001.
• Build AI-native IT by designing and shipping agents and automations.
• Secure AI tools and agents by setting access, approval, and logging standards.
• Hire, coach, and manage performance, budgets, vendors, and renewals.

Required qualifications

• 8+ years in IT operations, corporate IT, or infrastructure
• 3+ years managing IT teams
• Track record of owning daily IT operations at a growing technology company
• Track record of building or materially improving an IT support function
• Strong hands-on experience with Google Workspace and Okta (or a comparable identity provider)
• Experience with Iru or a comparable device management platform
• Experience managing an IT service management platform
• Working knowledge of office networking (Meraki or comparable), Zoom Rooms, and conference-room AV
• Experience securing a corporate environment across identity, endpoints, and SaaS
• Experience directing security engineers and leading incident response
• Track record of building with AI tools, APIs, and scripts
• Strong people management: hiring, coaching, direct feedback, and performance management

Nice to have

• Experience supporting office expansions or international offices
• Experience securing AI tools, service accounts, and agent access to internal systems
• Relevant certifications in identity, networking, IT service management, or information security

Benefits

• Start-up equity
• Full health, vision & dental coverage
• Catered lunches & dinners for hybrid employees
• Commuter benefit for hybrid employees
• Team building events & happy hours
• Flexible PTO
• Apple equipment plus home office budget
• 401k plan

About the company

Zip is the AI platform for enterprise procurement. The company has raised $371 million and is recognized by Forbes Fintech 50, Fast Company, Inc., and LinkedIn.