Product Operations Manager

The role

You will lead high-priority cross-functional product programs and own the operating cadence for roadmap, planning, and launch enablement. You will build systems for the product organization to operate effectively as it scales.

What you will do

• Lead end-to-end execution of highest-priority product programs.
• Build integrated program plans including scope, milestones, owners, and dependencies.
• Own annual, half-year, and quarterly product planning cadence.
• Maintain a view of the product roadmap across teams.
• Create forums for strategy reviews, roadmap decisions, and executive updates.
• Capture lessons from launches and planning cycles to improve future defaults.

Required qualifications

• 4-8+ years of experience in product operations, technical program management, product management, business operations, or a related role within a technology company.
• Demonstrated success leading complex, high-stakes, cross-functional product launches or multi-quarter programs.
• Experience designing or running roadmap, prioritization, and planning cadences across multiple product and engineering teams.
• Track record of building repeatable systems and ways of working.
• Strong written and verbal communication for delivering updates to executives and senior stakeholders.

Nice to have

• Experience in enterprise B2B SaaS, complex customer implementations, migrations, or phased product rollouts

Benefits

• Start-up equity
• Full health, vision & dental coverage
• Catered lunches & dinners for SF employees
• Commuter benefit
• Team building events & happy hours
• Flexible PTO
• Apple equipment plus home office budget
• 401k plan

About the company

Zip is the AI platform for enterprise procurement. The company has raised $371 million and is used by enterprises including T-Mobile, OpenAI, and AMD.