Business Operations Manager

The role

You will lead strategic initiatives and design new processes to tackle business challenges. You will work with senior leadership and cross-functional teams to drive measurable impact.

What you will do

• Lead zero-to-one strategic initiatives across the organization.
• Take ownership of projects end-to-end from scoping to implementation.
• Partner cross-functionally with Sales, Marketing, Customer, Product, and G&A teams.
• Build scalable processes and systems and improve existing workflows.
• Analyze business performance and develop robust models.
• Define success metrics and track performance.

Required qualifications

• 6+ years of experience in management consulting, investment banking, private equity, or business operations at a high-growth startup.
• 4-year undergraduate degree.
• Proven ability to independently problem-solve and drive complex projects under ambiguity.
• Strong analytical skills, including experience working with complex business data.
• Excellent communication and stakeholder management skills.
• Demonstrated ability to create and operationalize new processes, systems, or programs.

Nice to have

• Undergraduate degree in a quantitative or analytical field such as Business, Economics, Engineering, Finance, or related
• Based in SF or willing to relocate
• Experience at a high-growth B2B SaaS company
• Familiarity with internal AI tooling such as Claude Cowork
• Prior exposure to both Product and GTM organizations
• MBA or advanced degree

Benefits

• Start-up equity
• Full health, vision & dental coverage
• Catered lunches & dinners for SF employees
• Commuter benefit
• Team building events & happy hours
• Flexible PTO
• Apple equipment plus home office budget
• 401k plan

About the company

Zip is the AI platform for enterprise procurement. The company has raised $371 million and is used by enterprises including T-Mobile, OpenAI, and AMD.