Inside Sales Account Manager - MH Community Operator

The role

The Community Guide owns revenue growth, market share, and partner success within an assigned portfolio. This person will drive applications and funded loans while building long-term partnerships with clients.

What you will do

• Own revenue metrics and market share position of assigned portfolio
• Drive growth in applications, funded loans, and average loan size
• Identify and execute against performance gaps and revenue opportunities
• Serve as the primary relationship owner and trusted advisor for assigned clients
• Expand revenue through strategic account development and onboarding new locations
• Manage portfolio growth, retention, and performance
• Ensure partners are trained and aligned on end-to-end processes
• Track and report on key performance indicators in Salesforce
• Represent client insights internally to influence product and operations
• Maintain deep knowledge of loan processes, underwriting, and technology

Required qualifications

• Strong ownership mentality
• Commercially driven with a sales-oriented mindset
• High curiosity and strong diagnostic problem-solving skills
• Naturally personable, friendly, and able to build trust quickly
• Strong interpersonal and communication skills
• Confidence operating with operators, owners, and senior stakeholders
• Strong Salesforce/CRM proficiency
• Disciplined data management habits
• Detail-oriented with strong follow-through and execution discipline
• Ability to balance partner advocacy with Zippy-first business priorities

Nice to have

• Experience in tech-forward, mortgage, fintech, or enablement environments
• SaaS experience and ability to articulate product value
• Familiarity with the manufactured housing industry

Benefits

• Competitive salary with potential for annual bonuses and variable pay
• Equity in the company
• Remote work
• Medical, dental, and vision insurance
• Company-subsidized STD, LTD, and life insurance
• Medical and dependent care FSAs
• Training and licensing support
• Paid Time Off
• Wellbeing programs including Headspace, Gympass+, Fetch, Spring Health, SoFi, Perkspot, and Ladder
• Paid parental leave
• No Meeting Wednesdays
• Career growth opportunities

Before you apply

• Applicants should be prepared to potentially meet in person as part of the process
• Will use E-Verify to confirm employment eligibility
• Only hiring candidates who reside in: Arizona, Connecticut, Florida, Georgia, Illinois, Indiana, Louisiana, Maryland, Michigan, Missouri, Montana, Nebraska, Nevada, New York, North Carolina, Ohio, Okl

About the company

Zippy provides home loans and insurance to manufactured home buyers throughout the United States. The company is remote-first and headquartered in Dallas, TX.